At 1ChinaJobs.com, we strive to provide a satisfactory experience for all our users. If you are not completely satisfied with our services, please review our refund policy below:

1. Refund Eligibility

Refunds may be requested for the following reasons:

  • Duplicate payment made for a service.
  • Technical issues that prevent access to paid features.
  • Failure of our services to meet the description provided at the time of purchase.
2. Refund Process

To request a refund, please contact our customer support team at support@1chinajobs.com. Include the following information in your request:

  • Your full name.
  • The email address associated with your account.
  • The date of the transaction.
  • A brief explanation of the reason for the refund request.

Refund requests will be processed within 7-10 business days. We may ask for additional information if necessary.

3. Non-Refundable Services

Please note that certain services are non-refundable, including:

  • Subscription fees for premium services that have been used or activated.
  • Fees for job postings that have already been published.
4. Changes to the Refund Policy

1ChinaJobs.com reserves the right to amend this refund policy at any time. Any changes will be effective immediately upon posting on our website.

If you have any questions regarding our refund policy, please contact us at support@1chinajobs.com.